JX Media - Privacy Policy
At JX Media, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our photography and content creation services or visit our website.
1. Information We Collect
We may collect the following personal information when you enquire, book, or engage with JX Media:
Full name and contact details (email address, phone number, social media handles)
Billing and payment information
Booking and session details (type of service, date, location, participants’ names)
Photographs, video, and digital content created during sessions or events
Website interaction data (such as cookies and analytics)
Communication between you and JX Media (emails, messages, forms, questionnaires)
2. How Your Information Is Used
Your personal information is collected and used strictly for business-related purposes, including:
Managing enquiries, bookings, and client communication
Delivering photography, video, and digital content
Processing payments and issuing invoices
Improving our services and client experience
Sharing galleries, sneak peeks, updates, and booking-related information
Marketing, portfolio use, and promotional purposes (see Section 3)
3. Image Ownership & Use
All photographs, video, and content created by JX Media remain the intellectual property and copyright of JX Media, unless otherwise agreed in writing.
By booking a service, you grant JX Media permission to:
Use selected images and content for portfolio, website, social media, marketing, and promotional purposes
Display or publish content in any format related to JX Media’s business
Clients may share delivered images on personal social media platforms, provided appropriate credit is given (e.g. Photo by JX Media).
If you prefer that your images or content not be shared publicly, a written request must be submitted prior to the session. Requests made after publication cannot be guaranteed.
4. Data Storage & Protection
All personal data and digital files are stored on secure, password-protected systems
Access is limited to JX Media only
Personal information is never sold, rented, or shared with third parties, except:
Where required by law
When necessary to deliver services (e.g. online gallery platforms, payment processors, website hosting services)
5. Retention of Personal Information
Personal information and content are retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
After this period, data may be securely deleted or archived at JX Media’s discretion.
6. Your Rights Under POPIA
In accordance with South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
Request access to personal information held about you
Request corrections or updates to your personal data
Request the removal of personal information where applicable
Please note:
Photographs and content remain the intellectual property of JX Media and cannot be deleted upon request
Reasonable privacy concerns (such as removing specific images from public platforms) will always be considered on a case-by-case basis
7. Website, Cookies & Analytics
When visiting our website, anonymous information (such as page visits, browser type, and device data) may be collected through cookies or analytics tools to improve performance and user experience.
You may disable cookies at any time through your browser settings.
8. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in business practices or legal requirements. The most current version will always be available on our website.
9. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
📧 jessica.jxmedia.co.za
📸 JX Media